SnoozeSync Support

We're here to help you sleep better.

Contact Us

Email support@snoozesync.app

Frequently Asked Questions

How do I cancel my subscription?

Open the Settings app on your iPhone or iPad, tap your name, then tap Subscriptions. Find SnoozeSync and tap Cancel Subscription.

How do I restore my purchases?

Inside the app, tap the Settings icon (gear), then tap "Restore Purchases" in the Subscription Dashboard section.

Is my sleep data private?

Yes. Your sleep logs are stored locally on your device and are never uploaded to our servers. AI coaching is processed in real-time via the Gemini API and not stored.

The app is showing an upgrade screen on launch. What do I do?

Try fully closing the app and reopening it. If the issue persists, delete and reinstall the app, then restore your purchases from the Settings menu.

What is CBT-I?

Cognitive Behavioral Therapy for Insomnia (CBT-I) is a widely used, non-medication set of behavioral techniques for improving sleep. SnoozeSync delivers a structured CBT-I self-help program guided by AI, for wellness and education.